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Barclays launch Contactless Cash

  • Barclays is launching the UK’s first contactless mobile cash service – offering customers a quicker, more secure way to withdraw their money
  • Customers can withdraw up to £100 in-branch, with just a tap of their Android smartphone or contactless debit card
  • The service will be piloted in the North before rolling-out across over 180 UK-wide Barclays branches

Barclays is launching the UK’s first contactless mobile cash service, offering customers a quicker, more secure way to withdraw their money.

 

The service is initially being piloted in the North before rolling out to over 180 Barclays branches in the New Year. It will be available on over 600 in-branch machines, allowing customers to withdraw cash with just a tap of their Android smartphone or contactless debit card.

 

There are three different ways customers will be able to use this service:

 

Android Smartphone – Insert amount and PIN on Barclays Mobile Banking and tap to withdraw

  • Those in a hurry can save time by logging in to their Barclays Mobile Banking app to pre-select the amount of cash they want to withdraw and insert their PIN. They then have 30 seconds to tap their phone against the contactless reader on the in-branch machine, which will automatically dispense their cash.

Android Smartphone or Contactless Debit Card – Tap and complete on machine

  • Barclays customers with an Android smartphone or contactless debit card only need to tap their phone/card against the contactless reader, before entering their PIN on the machine and withdrawing their cash as normal.

Whilst giving many customers access to cash using only their smartphone, Contactless Cash also boasts increased security. Whether using your smartphone or card, it removes the risk of magnetic card skimming and distraction fraud, as the device never needs to leave your hand.

 

Ashok Vaswani, CEO of Barclays UK said: “We are always looking for new ways to make our customers lives easier and their finances even more secure. Our customers now expect to be able to use their smartphone to make their everyday purchases. We want taking out cash to be just as easy. With Contactless Cash customers can quickly and securely take-out money with just a tap of their smartphone – a first for the UK.”

 

Notes to editors

  • The Contactless Cash functionality will be available on NFC-enabled Android devices that have downloaded the latest version of Barclays Mobile Banking.
  • Contactless Cash can be used for withdrawals of up to £100.
  • The table below summarises how Contactless Cash works for customers using an Android Smartphone or Contactless Debit Card:

 

 

1. Contactless Debit Card tap (and complete on machine)

Android Smartphone

2. Tap and complete on machine

3. Insert amount and PIN on Barclays Mobile Banking and tap to withdraw

Step 1

Tap Contactless Debit Card on machine’s contactless reader

 

Tap Android phone on machine’s contactless reader

 

NB. Customers will need to add their debit card within Barclays Mobile Banking, by clicking on ‘Contactless Cash’.

Open Barclays Mobile Banking and select ‘Contactless Cash’

 

Step 2

Enter card PIN on machine and follow the on-screen instructions to complete cash withdrawal

 

 

“Your request has been sent” message appears on smartphone screen

 

 

Select withdrawal amount and choose if receipt is required

 

Step 3

 

Enter card PIN on machine and follow the on-screen instructions to complete cash withdrawal

 

Enter card PIN (30 second countdown on phone starts)

Step 4

 

 

Tap Android phone on machine’s contactless reader to complete cash withdrawal

 


About Barclays

Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US.

With over 325 years of history and expertise in banking, Barclays operates in over 40 countries and employs approximately 130,000 people. Barclays moves, lends, invests and protects money for customers and clients worldwide.

For further information about Barclays, please visit our website www.home.barclays .