Timpson Group unlocks quick payments with contactless

14 Sep 2011 10:47 GMT

Family owned business to roll out Barclaycard payment terminals at all 860 branches

From October customers in Timpson and Max Spielmann branches nationwide will be able to pay for everything from shoe repair to photo services using their contactless credit or debit card. Working with Barclaycard, Timpson Group is now in the final stages of the roll out of contactless payment terminals in all of its 860 branches with many shoppers already taking advantage of this quick and secure way to pay.

With many stores based within shopping centres, supermarkets and train stations, contactless payment is ideal for customers passing through or in a rush as there is no need for a PIN or signature.

The move to contactless is part of the continued growth of the Timpson Group, which opened its first branch in Manchester in 1865 and has spanned five generations of the Timpson family. Today it is the largest shoe repairer, key cutter, engraver and watch repairer in the UK.

James Timpson, Managing Director of Timpson, says: “Our customers have always been, and always will be, the most important people to our business. Introducing contactless means that we’ll be able to reduce queuing time and offer customers an alternative and quicker way to pay. We were extremely impressed with Barclaycard from the word go. Not only does it have an excellent track record in working with multi-site retailers but it really understood the culture of Timpson and our customers’ needs.”

Richard Armstrong, Head of UK Payment Acceptance at Barclaycard, comments: “This year has seen a whole host of companies and brands sign up to contactless payments and it is great to see such a well established and long serving business like Timpson embrace this innovative and growing technology. Having installed 200 terminals each week the roll out is now almost complete and Timpson and its customers can start to reap the benefits of contactless.”

Following the launch of the UK first contactless mobile payment service in May 2011, by Barclaycard and Orange, Timpson customers will also be able to pay for their goods using their mobile phones.

There are over 13.5 million contactless-enabled Barclays debit and Barclaycard credit cards in circulation and the number of contactless terminals has also grown significantly, with Barclaycard having provided over 50,000 outlets with terminals to date. Contactless cardholders are already able to make payments in a variety of outlets including Prêt a Manger, EAT and Subway and at venues such as the Wembley and O2 Arenas.

Notes to Editors:

Contactless payment enables customers to make a purchase of £15 or less without the need to sign or enter a pin. Barclays and Barclaycard are leading the way in introducing contactless and there are now over 13.5 million contactless-enabled Barclaycards and Barclays debit cards, helping retailers reduce queuing and cut the cost of card transactions. In line with its history of providing customers with innovative payment forms, Barclaycard launched the UK’s first contactless mobile phone, in partnership with Orange, in May 2011.

Barclays and Barclaycard are the leading providers of contactless terminals in the UK and users can make contactless payments at over 50,000 stores across the UK including Prêt A Manger, Subway and EAT.

To find out more about Contactless payment, visit www.barclaycard.co.uk/contactless/ or www.Barclays.co.uk/contactless


About Barclays

Barclays is a major global financial services provider engaged in personal banking, credit cards, corporate and investment banking, and wealth and investment management.

With over 300 years of history and expertise in banking, Barclays operates in over 50 countries and employs over 140,000 people. Barclays moves, lends, invests and protects money for customers and clients worldwide.

For further information about Barclays, please visit our website www.barclays.com.



Barclaycard, part of Barclays Retail and Business Banking, is a leading global payment business which helps consumers, retailers and businesses to make and accept payments flexibly, and to access short-term credit when needed.

The company is one of the pioneers of new forms of payments and is at the forefront of developing viable contactless and mobile payment schemes for today and cutting edge forms of payment for the future.  It also issues credit and charge cards to corporate customers and the UK Government.  Barclaycard partners with a wide range of organisations across the globe to offer their customers or members payment options and credit.

In addition to the UK, Barclaycard operates in the United States, Europe and Africa.

Key facts published in February 2012;

-          number of customers: 23.5m

-          number of retailer/merchant relationships: 87,000